Having been on my Vodaphone UK contract for a few weeks now I feel able to make a fair comparison with Orange, which I was on previously for 3 years. I also had a vodaphone pay-as-you-go phone before that, but I've never been a customer of any other mobile provider so I can't comment on anyone else (except from 2nd-hand opinions I've heard).
Which, by the way, tell me that Three are very cheap but not as good a service and not so great area coverage; O2 seem ok; and T-Mobile may be a little better than their old days as One-2-One (when they really were rather poor for both non-central-areas coverage and general service) but I don't know by how much.Anyway, they each have pro's and con's of course. I ended up changing to Vodaphone as they offered a deal that Orange simply couldn't compete with on both the phone and the tariff. I'm picky about my phones, although I wouldn't consider myself a heavy user by any means I am a bit of a gadget person but I go for well-thought out functionality and power-user features every time over looks and style. Ergonomics are important, but that's not the same thing as style. To cut the story short I chose the 6230 (it was that or the SE T610) so anyone I was happy to go with (err... O2, Vodaphone, Orange) who could do me a good deal on that phone with a contract that did the job was going to get the business. I was happy with somewhere between 100 and 200 inclusive minutes per month
Vodaphone
Pros
- Much cheaper with their special offers at the time (6 months half-price line rental and double minutes), 3 months half-price texts.
- The phone was free.
- Collect Nectar points as you make calls. I suspect this won't make up for the Orange Wednesdays film offer, fiscally speaking or, in fact, fun-wise.
- (this list may yet expand)
Cons
- No rollover of leftover minutes? Not sure if I'm right on this one.
- The services aren't as easy or direct or cheap to use: checking your free-minute count uses up your free minutes and requires a couple of levels of menus on the automated system; but they do text you the details (handy if you're forgetful).
- You pay for 0800 numbers, ok we get it - the annoying thing is they warn you of this before every call to one; so I hope you're not in a rush to be connected...
- (this list may yet expand)
Orange
Pros
- Orange Wednesdays (buy one cinema ticket get one free every Wednesday), not to be sniffed at if you're a film fan.
- Nice easy to use services for checking your free-minutes/other info.
- More of their phone numbers for customer services etc. are free.
- Free calls to 0800 numbers.
- (this list may yet expand)
Cons
- More expensive - they couldn't do any of the half-price offers Vodaphone were able to do, but they could do the double-minutes offer for the first (six?) months.
- (this list may yet expand)
In terms of network coverage, they both seem about the same, mind you I've not travelled very far with my Voda-phone yet.
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